Privacy Policy

Effective Date: February 2025

At Lucchetta Homes, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information
We collect personal information such as your name, email address, phone number, mailing address, and other relevant details that you provide when you inquire about our communities and/or submit forms on our website.

2. Use of Personal Information
We use the personal information we collect for the following purposes:
– To respond to your inquiries or requests
– To provide you with information about our products, services, and events
– To improve our website and services
– To comply with legal obligations

3. Disclosure of Personal Information
We do not sell, trade, or otherwise disclose your personal information to third parties, except in the following circumstances:
– When required by law
– With trusted third-party service providers who assist us in operating our website or delivering services to you (e.g., website hosting, email communications, etc.), provided that these third parties agree to keep your information confidential
– With your consent

4. Security of Personal Information
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. These measures include administrative, technical, and physical safeguards.

5. Access and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete. To make such a request, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. These technologies help us understand how users interact with our website, allowing us to improve content and functionality. You may adjust your browser settings to refuse cookies, but this may limit your ability to use some features of the website.

7. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us:

Lucchetta Homes
402 Rice Road, Welland, ON, L3C 2V8
Telephone: 905-732-2658
Email: sales@lucchettahomes.com